Frequently Asked Questions
Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.
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Where to Shop?
Fonicx fit is sold exclusively at www.Fonicx fit.com. Be the first to know about new collections, restocks, and more by signing up for emails.
How to Track Your Order
When an order is dispatched, you will receive a confirmation email containing the shipment tracking information. The shipping information will be updated and sent to you once the package arrives at your local airport (due to system reasons, shipping information is not updated to you immediately during the time).
Still haven’t received your tracking info?
Check your spam folder-it can get stuck in there sometimes.
If you already have a XX login, you can also find your tracking number there.
Still not seeing it? Don’t worry--just contact our customer team and they will investigate.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Rest assured, your payment information is handled with the utmost security.
What is your return policy?
We offer a hassle-free return policy within a specified timeframe after receiving your order. If you're not satisfied with your purchase, you can initiate a return by contacting our customer service team for assistance.
Can I cancel or change my order after placing it?
Orders can be modified or canceled within a short time after purchase, as long as they have not been processed for shipping. Please contact us immediately at [insert support email/contact info] if you need to make changes.
Didn't find what you were looking for? Feel free to contact us at any time.