Returns or exchanges can be requested within [insert number of days, e.g., 14 or 30] days from the date of delivery.

Items must be unused, unwashed, and returned with all original tags and packaging intact.

For hygiene reasons, underwear and certain intimate apparel are not eligible for return or exchange unless defective.

Once the return is approved and the item is received, refunds are processed to the original payment method or an exchange is arranged as per your preference.

Shipping charges are non-refundable unless the return is due to a defective product or an error from our side.

To initiate a return or exchange, please contact our customer support team at [insert support email/contact info].